Full conference payment is due at the time of booking and should be made via thenetworkone’s secure credit card payment facility. No booking is confirmed until payment is received. Delegate tickets include the cost of local taxes, but other optional costs, including hotel accommodation, will exclude local taxes except where stated.

In case you need to pay by any other means, please contact Stephanie Fox at thenetworkone, stephanie.fox@thenetworkone.com.

Agency delegate bookings may only be made by, or on behalf of Owners and Senior Directors of independent marketing and communications agencies. thenetworkone reserves the right to decline bookings if in our judgment the delegate does not meet these criteria. If any booking is declined, the delegate will be informed individually and a full refund made, within two weeks.

Speakers are advertised in good faith but thenetworkone cannot guarantee the appearance of any individual speaker. Thenetworkone reserves the right to make alterations to the Summit program content or venues.

Refunds are at the absolute discretion of thenetworkone and will normally only be offered in the event of the cancellation of the event, due to unavoidable reasons outside our control. In case of cancellation of the event for any reason, thenetworkone’s liability will be limited to the money received by thenetworkone from registered delegates, directly. However, a substitute delegate of similar seniority may attend the conference in place of the booked delegate, at no additional cost, subject to written confirmation provided by you and acknowledged by thenetworkone.

You will receive an e-ticket which you may print if you wish, or keep on your phone. Please also bring photo-ID for registration. Admission will be by delegate badge only, which you will receive when you register at the conference venue. Badges are valid for the named delegate only and must be worn at all times during the Summit. Thenetworkone reserves the right to refuse admission to any delegate who cannot provide evidence of registration.