Q. How many people from my agency can attend?

We anticipate that most agencies will be represented by one or two Owners or Senior Directors. However, agencies may send additional Senior delegates if they wish.

Q. Are substitutes allowed?

If you have registered for the event and are unable to attend, please let us know in writing (email is fine). We can accept a substitute from your agency, providing he or she is also a senior director of the agency. There is no charge for this.

Q. What is your policy on refunds?

There is no right to a refund except in case of the cancellation of the event. Thenetworkone may attempt to re-sell places to delegates who cannot attend, less an administration charge, if there is a waiting list.

Q. Is there an advantage to booking early?

YES. WE RECOMMEND YOU BOOK NOW. Places are limited by the size of the venue and we expect that the event will sell out.

Each member agency of thenetworkone is guaranteed at least one delegate place, providing you book and pay by December 31st, 2022.  After this date, applications will be accepted on a “first come, first served basis”.

Q. Do I need to register separately for optional networking events?

Yes. These include all evening events taking place outside the main venue.  Some events are free to registered delegates and some are offered at additional cost, but you will need to register for all of them via thenetworkone’s website. Numbers may be limited and if so, places will be allocated on a first come, first served basis.

Q. Where is the Indie Summit being held?

The Indie Summit is being held at The Pickering Hotel – just a short walk from Chinatown and Sri Mariamman Temple, the oldest Hindu temple in Singapore.

The Pickering Hotel, 3 Upper Pickering Street, Singapore, 058289

+65 6809 8888 (t) 

Q. How do I reach the venue from the airport?

The journey from Changi International Airport should take approximately 20 minutes and will cost between SGD 20 to SGD 30.

The airport shuttle is available at all three terminals at a rate of SGD 9 per passenger. This 19-seater airport shuttle runs at 30-minute intervals, with a travel time of 45 minutes to an hour, depending on the number of stops at other hotels.

For visitors wishing to use the Mass Rapid Transit (MRT), board the train from Changi and alight at the Tanah Merah Station. Transfer to the Green Line heading towards Outram MRT Station. Alight at Outram, then take the Purple Line to Chinatown, exiting via Exit E (towards Chinatown Point Shopping Centre). The hotel is just a one-minute walk from this station. Estimated travel time from Changi Airport is one hour.

Should visitors wish to drive to the hotel, a parking service is available 24/7

Q. What if I need a visa to visit Singapore?

Some visitors to Singapore will require a visa. It is recommended to apply for a visa up to three months before the date of your intended entry into Singapore.

We advise that all delegates who will need a visa to visit Singapore apply as soon as possible, and before purchasing a delegate pass. Refunds will not be given to delegates who do not have a visa.

If you need a letter of invitation from thenetworkone, we will be happy to provide this on request. Please contact Stephanie Fox at thenetworkone: or +44 (0)207 240 7117.

More information about visas can be found here:

Q. What about accessibility?

The Pickering is committed towards ensuring easy accessibility for guests with special mobility needs.  Accessibility features include a driveway ramp, disability-friendly guest rooms and restrooms, and lift access on every floor.

Q. What basic customs do I need to be aware of?

 Being a country of diverse cultures, various customs from different ethnic backgrounds are observed. It is common to greet someone with a friendly handshake, though Malays may not when meeting members of the opposite gender. Displays of affection in public are frowned upon, while touching someone’s head and pointing at someone with your index finger are both considered as impolite.

Q. What is the local service tax?

 7% government service tax is automatically added to all goods and services.

Q. Are tips expected?

10% service charge is implemented in most dining establishments. Though not mandatory, you may compliment exceptional service with a tip.

Q. What are the emergency numbers?

Police – 999
Fire and Ambulance – 995
Non-emergency Ambulance – 1777

Q. What is the time difference?

Time difference on the dates of the Summit: +6 hours to CET, +7 hours to UK, + 12 hours to New York.

Q. What if I have special dietary needs?

Lunches and refreshment breaks will include vegetarian options. If you have any other special dietary needs, please let us know and we will do our best to accommodate these.

The hotel is also able to offer vegan options, with advance notice.

Q. Additional questions about the event

For any questions, please contact Stephanie Fox at thenetworkone: or +44 (0)207 240 7117.